Terms of Service

1. Agreement to Terms

By accessing or using the website and products provided by NovaGate Pty Ltd ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

NovaGate provides a suite of software products including authentication solutions, property analysis tools, and related services. Some products may be offered as free tiers, while others require a paid subscription.

3. Accounts

To access certain features, you must create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the security of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use

We reserve the right to suspend or terminate accounts that violate these terms or are inactive for an extended period.

4. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorised access to any part of our systems
• Interfere with or disrupt the integrity or performance of our services
• Reverse engineer, decompile, or disassemble any part of our software
• Use automated tools to scrape, crawl, or extract data without permission
• Upload or transmit malicious code, viruses, or harmful content
• Impersonate any person or entity

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, and design, are owned by NovaGate Pty Ltd and are protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any part of our services without prior written consent.

6. Subscriptions and Payments

Paid features are billed on a recurring basis (monthly or annually) as selected at the time of purchase. By subscribing, you authorise us to charge your designated payment method.

• Prices are in Australian Dollars (AUD) unless stated otherwise
• We may change pricing with 30 days notice
• Refunds are handled on a case by case basis
• You may cancel your subscription at any time, effective at the end of the current billing period

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Availability and Uptime

We strive to maintain high availability but do not guarantee uninterrupted access to our services. We may perform scheduled maintenance, and services may be temporarily unavailable due to circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by Australian law, NovaGate Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability for any claim arising from these terms shall not exceed the amount you have paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless NovaGate Pty Ltd, its officers, directors, and employees from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these terms, is harmful to other users, or is otherwise objectionable.

Upon termination, your right to use the services ceases immediately. Provisions that by their nature should survive termination will remain in effect.

12. Governing Law

These terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to These Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via our website or email. Your continued use of our services after changes constitutes acceptance of the revised terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

NovaGate Pty Ltd
Email: hello@novagate.com.au
Sydney, Australia